Developer Support
Get in Touch
We are dedicated to providing the smoothest, most rewarding puzzle experience. Whether you encountered a glitch, want to suggest new maze mechanics, or need help with a particularly challenging level, we are here to assist you.
Email Support
Send us your feedback or report bugs directly to our engineering inbox:
Response Time
We review every message personally and aim to respond within 24 to 48 hours on business days.
Play Store Reviews
You can also leave a review directly on the Google Play Store page. We actively read and address community feedback.
Frequently Asked Questions (FAQ)
Q: Is Puzzle King Master really 100% Ad-Free?
Yes! Puzzle King Master contains zero third-party ads. No interstitial popups, no banner ads, and no forced video clips. You can concentrate entirely on brain-training logic without interruptions.
Q: Can I play the game completely offline without Wi-Fi or Mobile Data?
Yes. All 100+ tangled maze levels, daily challenges, and game mechanics run locally on your phone. No internet connection is needed once the app is installed.
Q: How do the arrows move in the maze?
Each arrow in Puzzle King Master is a winding snake-like path. When tapped, the arrow slithers forward along its exact turns toward its arrowhead. If its exit path is completely clear of other arrows and walls, it safely escapes the board. If another arrow blocks its path, it shakes to indicate a collision and you lose 1 life (out of 3).
Q: What should I do if I get stuck on a difficult level?
You can tap the Lightbulb (💡) hint icon at the bottom of the screen. The hint engine will calculate the puzzle solution and highlight the next safe arrow ready to exit without collision.
Q: How do I transfer my game progress to a new phone?
Currently, Puzzle King Master stores save progress locally on your Android device. When transferring to a new phone, you can use Android's native device backup & restore feature (Google Backup) or start fresh to re-test your puzzle mastery.
Q: I found a bug or visual issue. How should I report it?
Please email us at support@puzzlekingmaster.com with:
- Your device model (e.g. Motorola Edge 50 Fusion, Samsung Galaxy S24, etc.)
- Your Android OS version (e.g. Android 14, Android 15, Android 16)
- The level number where the issue occurred
- A brief description or screenshot of what happened